Nurture

Delete your account

You can delete your Nurture account, and everything in it, at any time.

In the app

Open Nurture and tap your picture at the top of Today.
Go to Settings.
Scroll to the bottom and tap Delete account, then confirm.

It happens straight away. Deleting your account doesn’t cancel a subscription: cancel it first in the store you bought it from: Google Play → Payments & subscriptions → Subscriptions, or on an iPhone, Settings → your name → Subscriptions.

Without the app

Email nurturechatteam@gmail.com from the address you signed up with, asking us to delete your account. We’ll confirm within 7 days, once it’s done.

Delete some of your data, keep your account

Any log, milestone, photo, document, medicine or appointment: open it and tap Delete.
What the assistant remembers: Settings → What Nurture can see and do, then forget one memory, or tap Forget everything Nurture remembers.
Your community posts and replies: tap ⋯ on the post, then Delete.

Or email nurturechatteam@gmail.com from your account’s address saying what you’d like deleted. We’ll do it and confirm within 7 days.

What is deleted

Your account, profile and settings
Your baby’s records: the day’s logs, growth, milestones, photos and documents
Your chats with Nurture, and everything the assistant remembered
Your community posts, replies and messages

Nothing is kept afterwards, except payment records the law requires us to keep, and a scrambled one-way code made from your email so we can confirm the deletion happened (it can’t be turned back into your address). Messages already sent to OpenAI to answer you are deleted by OpenAI within 30 days. If you own a family, the accounts of the people you invited are deleted too, and they’re told by email. If you had joined someone else’s family, what you logged there stays with their baby’s records.